Returns & Exchanges

At TrueHealthic, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day window for hassle-free returns and exchanges. All items must be in their original, unworn condition with tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items securely in their original packaging and include the packing slip provided in your digital return confirmation.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.

• 4.
  Receive Your Refund

  Once our team inspects the returned garments, we will process your refund or ship your new exchange items within 3-5 business days.