Frequently Asked Questions

Everything you need to know about your TrueHealthic shopping experience.

What is the standard shipping timeframe for orders?

We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.

How can I track my package after purchase?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your shipment's progress in real-time.

What is TrueHealthic's return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags attached. If you are not satisfied with your fit, you can initiate a return or exchange through our online portal.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

How do I ensure I am choosing the correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your own to ensure the perfect fit before placing an order.

Are your clothing materials ethically sourced?

At TrueHealthic, we prioritize sustainability. We partner with manufacturers who adhere to fair labor practices and utilize eco-friendly fabrics wherever possible to minimize our environmental footprint.